Terms and conditions
fit&slim sro
with registered office at Smreková 32, 010 07 Žilina
Company ID: 50212494, Tax ID: 2120233709, VAT ID: SK2120233709
registered in the Commercial Register of the District Court Žilina, section Sro, file 84129/L
for the sale of products and services through an online store located at the website adipex.sk
Introductory provisions
These business terms and conditions (hereinafter referred to as the "business terms and conditions") of the company fit&slim sro with its registered office at Smreková 32, 010 07 Žilina, Company ID: 50212494, Tax ID: 2120233709, VAT ID: SK2120233709, registered in the Commercial Register of the District Court of Žilina, Section Sro, File 84129/L (hereinafter referred to as the "Seller") regulate, in accordance with the provisions of Section 1751, Paragraph 1 of Act No. 89/2012 Coll., the Civil Code, as amended (hereinafter referred to as the "Civil Code"), the mutual rights and obligations of the contracting parties arising in connection with or on the basis of a purchase contract (hereinafter referred to as the "purchase contract") concluded between the Seller and another natural person (hereinafter referred to as the "Buyer") through the Seller's online store. The online store is run by the seller on a website located at the internet address adipex.sk (hereinafter referred to as the "website"), through the website interface (hereinafter referred to as the "store's web interface").
The Terms and Conditions do not apply to cases where the person intending to purchase goods from the seller is a legal entity or a person who is acting when ordering goods as part of their business activity or as part of their independent profession.
Provisions different from the Terms and Conditions may be agreed in the purchase contract. Different agreements in the purchase contract take precedence over the provisions of the Terms and Conditions.
The provisions of the terms and conditions are an integral part of the purchase contract. The purchase contract and the terms and conditions are drawn up in the Slovak language. The purchase contract can be concluded in the Slovak language.
The seller may change or supplement the wording of the terms and conditions. This provision does not affect the rights and obligations that arose during the period of validity of the previous wording of the terms and conditions.
User account
Based on the buyer's registration on the website, the buyer can access his user interface. From his user interface, the buyer can order goods (hereinafter referred to as the "user account"). If the store's web interface allows it, the buyer can also order goods without registration directly from the store's web interface.
When registering on the website and when ordering goods, the buyer is obliged to provide all data correctly and truthfully. The buyer is obliged to update the data provided in the user account in the event of any change. The data provided by the buyer in the user account and when ordering goods is considered correct by the seller.
Access to the user account is secured by a username and password. The buyer is obliged to maintain confidentiality regarding the information necessary to access his user account.
The Buyer is not entitled to allow third parties to use the user account.
The Seller may cancel the user account, in particular if the Buyer does not use his/her user account for longer than [period of time], or if the Buyer breaches his/her obligations under the purchase contract (including the terms and conditions).
The Buyer acknowledges that the user account may not be available continuously, primarily due to the necessary maintenance of the Seller's hardware and software equipment, or due to the necessary maintenance of the hardware and software equipment of third parties.
Conclusion of the purchase contract
The entire presentation of the goods placed on the web interface of the store is of an informative nature and the seller is not obliged to conclude a purchase contract regarding these goods. The provision of Section 1732, paragraph 2 of the Civil Code does not apply.
The web interface of the store contains information about the goods, including the prices of individual types of goods and the costs of returning the goods, in the event that these goods cannot be returned by regular mail due to their nature. The prices of the goods are listed including value added tax and all related fees. The prices of the goods remain valid for the period when they are displayed in the web interface of the store. This provision does not limit the seller's ability to conclude a purchase contract under individually agreed conditions.
The web interface of the store also contains information about the costs associated with packaging and delivery of goods. The information about the costs associated with packaging and delivery of goods provided in the web interface of the store applies exclusively to cases where the goods are delivered within the territory of the Slovak Republic.
To order goods, the buyer fills out an order form in the store's web interface. The order form primarily contains information about:
ordered goods (the ordered goods are "inserted" by the buyer into the electronic shopping cart of the store's web interface),
methods of payment for the purchase price of the goods, data on the requested method of delivery of the ordered goods and
information about the costs associated with the delivery of goods (hereinafter collectively referred to as the "order").
Before sending the order to the seller, the buyer is allowed to check and change the data entered by the buyer in the order, including with regard to the buyer's ability to detect and correct errors that occurred when entering data into the order. The buyer sends the order to the seller by clicking on the "Order with payment obligation" button. The data specified in the order are considered correct by the seller. The seller will immediately confirm receipt of the order to the buyer by e-mail, to the buyer's e-mail address specified in the user account or in the order (hereinafter referred to as the "buyer's e-mail address").
The seller is always entitled, depending on the nature of the order (quantity of goods, purchase price, estimated shipping costs), to request additional confirmation of the order from the buyer (for example, in writing or by telephone).
The contractual relationship between the seller and the buyer arises upon delivery of the received order (acceptance), which is sent by the seller to the buyer by e-mail, to the buyer's e-mail address.
The Buyer agrees to the use of distance communication means when concluding the purchase contract. The costs incurred by the Buyer when using distance communication means in connection with the conclusion of the purchase contract (costs of Internet connection, costs of telephone calls) are borne by the Buyer himself, and these costs do not differ from the basic rate.
Price of goods and payment terms
The buyer can pay the price of the goods and any costs associated with the delivery of the goods under the purchase contract to the seller in the following ways:
in cash at the seller's premises at the company's registered office;
in cash on delivery at the location specified by the buyer in the order;
by bank transfer to the seller's account;
cashless through a payment system;
cashless payment card;
Together with the purchase price, the buyer is also obliged to pay the seller the costs associated with packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise, the purchase price also includes the costs associated with delivery of the goods.
The Seller does not require a deposit or other similar payment from the Buyer. This is without prejudice to the provision of Article 4.6 of the Terms and Conditions regarding the obligation to pay the purchase price of the goods in advance.
In the case of payment in cash or in the case of payment on delivery, the purchase price is payable upon receipt of the goods. In the case of non-cash payment, the purchase price is payable within 14 days of concluding the purchase contract.
In the case of cashless payment, the buyer is obliged to pay the purchase price of the goods together with the indication of the variable payment symbol. In the case of cashless payment, the buyer's obligation to pay the purchase price is fulfilled at the moment the relevant amount is credited to the seller's account.
The Seller is entitled, in particular in the event that the Buyer does not provide additional confirmation of the order (Article 3.6), to demand payment of the full purchase price before sending the goods to the Buyer. The provisions of Section 2119, Paragraph 1 of the Civil Code shall not apply.
Any discounts on the price of goods provided by the seller to the buyer cannot be combined with each other.
If it is customary in business transactions or if it is stipulated by generally binding legal regulations, the seller will issue a tax document - invoice to the buyer regarding payments made under the purchase contract. The seller will issue a tax document - invoice to the buyer after payment of the price of the goods and send it in electronic form to the buyer's electronic address.
According to the Sales Registration Act, the seller is obliged to issue a receipt to the buyer. At the same time, he is obliged to register the received sales with the tax administrator online; in the event of a technical failure, no later than within 48 hours.
Withdrawal from the purchase contract
The Buyer acknowledges that, according to the provisions of Section 1837 of the Civil Code, it is not possible to withdraw from a purchase contract for the supply of goods that have been modified according to the wishes of the Buyer or for his person, from a purchase contract for the supply of goods that are subject to rapid deterioration, opened or used, as well as for goods that have been irretrievably mixed with other goods after delivery, from a purchase contract for the supply of goods in a closed package that the Consumer has removed from the package and cannot be returned for hygiene reasons, and if the original packaging has been broken.
Unless it is a case specified in Art. 5.1 of the Terms and Conditions or another case where it is not possible to withdraw from the purchase contract, the buyer has the right to withdraw from the purchase contract, in accordance with the provisions of Section 1829, paragraph 1 of the Civil Code, within fourteen (14) days from the receipt of the goods, and if the subject of the purchase contract is several types of goods or the delivery of several parts, this period runs from the date of receipt of the last delivery of goods. Withdrawal from the purchase contract must be sent to the seller within the period specified in the previous sentence. To withdraw from the purchase contract, the buyer may use the sample form provided by the seller, which is an annex to the Terms and Conditions. The buyer may send the withdrawal from the purchase contract, among other things, to the seller's business address or to the seller's e-mail address.
In the event of withdrawal from the purchase contract according to Art. 5.2 of the Terms and Conditions, the purchase contract is cancelled from the beginning. The goods must be returned by the buyer to the seller within fourteen (14) days from the delivery of the withdrawal from the purchase contract to the seller. In the event of withdrawal from the purchase contract by the buyer, the buyer bears the costs associated with returning the goods to the seller, even in the case where the goods cannot be returned by regular mail due to their nature.
In the event of withdrawal from the purchase contract pursuant to Art. 5.2 of the Terms and Conditions, the Seller shall return the funds received from the Buyer within fourteen (14) days of withdrawal from the purchase contract to the Buyer, in the same manner in which the Seller received them from the Buyer. The Seller is also entitled to return the funds provided by the Buyer upon return of the goods by the Buyer or in another manner, provided that the Buyer agrees to this and no additional costs are incurred by the Buyer. If the Buyer withdraws from the purchase contract, the Seller is not obliged to return the funds received to the Buyer before the Buyer returns the goods or proves that he has sent the goods to the Seller.
The seller is entitled to unilaterally offset the claim for compensation for damage caused to the goods against the buyer's claim for a refund of the purchase price.
In cases where the buyer has the right to withdraw from the purchase contract in accordance with the provisions of Section 1829, paragraph 1 of the Civil Code, the seller is also entitled to withdraw from the purchase contract at any time, up to the time of receipt of the goods by the buyer. In such a case, the seller shall return the purchase price to the buyer without undue delay, by bank transfer to the account designated by the buyer.
In the event that a gift is provided to the buyer together with the goods, the gift contract between the seller and the buyer is concluded with a termination condition that if the buyer withdraws from the purchase contract, the gift contract with respect to such a gift loses its effect and the buyer is obliged to return the gift provided to the seller together with the goods.
Transportation and delivery of goods
If the method of transport is agreed upon based on the buyer's special request, the buyer bears the risk and any additional costs associated with this method of transport.
If the seller is obliged under the purchase contract to deliver the goods to the location specified by the buyer in the order, the buyer is obliged to accept the goods upon delivery.
If, for reasons on the buyer's side, it is necessary to deliver the goods repeatedly or in a different manner than specified in the order, the buyer is obliged to pay the costs associated with the repeated delivery of the goods or the costs associated with a different method of delivery.
When receiving the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and in case of any defects, immediately notify the carrier. In case of observation of damaged packaging indicating unauthorized entry into the shipment, the buyer does not have to receive the shipment from the carrier.
Additional rights and obligations of the parties during the transport of goods may be regulated by the seller's special delivery conditions, if issued by the seller.
Rights arising from defective performance
The rights and obligations of the contracting parties regarding rights arising from defective performance are governed by the relevant generally binding legal regulations (in particular the provisions of Sections 1914 to 1925, Sections 2099 to 2117 and Sections 2161 to 2174 of the Civil Code and Act No. 634/1992 Coll., on Consumer Protection, as amended).
The seller is liable to the buyer for the goods being free from defects upon receipt. In particular, the seller is liable to the buyer for the following at the time the buyer received the goods:
the goods have the properties agreed upon by the parties and, in the absence of an agreement, have the properties described by the seller or manufacturer or expected by the buyer with regard to the nature of the goods and based on the advertising carried out by them,
the goods are suitable for the purpose stated by the seller for their use or for which goods of this type are usually used,
the goods correspond in quality or design to the agreed sample or template, if the quality or design was determined according to the agreed sample or template,
the goods are in the appropriate quantity, measure or weight and
the goods comply with the requirements of legal regulations.
The provisions set out in Article 7.2 of the Terms and Conditions shall not apply to goods sold at a lower price due to a defect for which the lower price was agreed, to wear and tear of the goods caused by their normal use, to used goods due to a defect corresponding to the degree of use or wear and tear that the goods had when they were taken over by the buyer, or if this results from the nature of the goods.
If the defect becomes apparent within six months of receipt, the goods are deemed to have been defective upon receipt. The buyer is entitled to exercise the right to a defect that occurs in consumer goods within twenty-four months of receipt.
The buyer shall exercise rights arising from defective performance at the seller's address, where the complaint can be accepted with regard to the range of goods sold, or at the registered office or place of business.
Other rights and obligations of the parties related to the seller's liability for defects may be regulated by the seller's complaint procedure.
Other rights and obligations of the contracting parties
The buyer acquires ownership of the goods by paying the full purchase price of the goods.
The Seller is not bound by any codes of conduct in relation to the Buyer within the meaning of the provisions of Section 1826, paragraph 1, letter e) of the Civil Code.
The seller ensures the handling of consumer complaints via the seller's electronic address. The seller will send information about the handling of the buyer's complaint to the buyer's electronic address.
The relevant Slovak Trade Inspection is responsible for the out-of-court resolution of consumer disputes arising from the purchase contract.
The European Consumer Centre in the Slovak Republic, with its registered office at Mlynské nivy 4924/44A, 82715 Bratislava, internet address: https://esc-sr.sk/ , is the contact point pursuant to Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumers and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on online dispute resolution for consumers).
Personal data protection
The protection of personal data of the buyer, who is a natural person, is provided by Act No. 101/2000 Coll., on the Protection of Personal Data, as amended.
The Buyer agrees to the processing of the following personal data: name and surname, residential address, identification number, tax identification number, e-mail address, telephone number (hereinafter collectively referred to as "personal data").
The Buyer agrees to the processing of personal data by the Seller for the purposes of exercising the rights and obligations under the purchase contract and for the purposes of maintaining the user account. Unless the Buyer chooses otherwise, he agrees to the processing of personal data by the Seller also for the purposes of sending information and commercial communications to the Buyer. Consent to the processing of personal data in full pursuant to this Article is not a condition that would in itself prevent the conclusion of the purchase contract.
The Buyer acknowledges that he is obliged to provide his personal data (during registration, in his user account, when placing an order from the store's web interface) correctly and truthfully and that he is obliged to inform the Seller of any changes to his personal data without undue delay.
The seller may entrust the processing of the buyer's personal data to a third party as a processor. Apart from persons transporting the goods, the seller will not sell personal data to third parties without the buyer's prior consent.
Personal data will be processed for an indefinite period. Personal data will be processed in electronic form in an automated manner or in paper form in a non-automated manner.
The Buyer confirms that the personal data provided is accurate and that he has been informed that the provision of personal data is voluntary.
If the buyer believes that the seller or processor (Article 9.5) is processing his personal data in a manner that is contrary to the protection of the buyer's private and personal life or contrary to the law, especially if the personal data are inaccurate with regard to the purpose of their processing, he may:
ask the seller or processor for an explanation,
require the seller or processor to eliminate the resulting condition.
In the event that the buyer requests information about the processing of his personal data, the seller is obliged to provide him with this information. The seller has the right to demand reasonable compensation for the provision of information pursuant to the previous sentence, not exceeding the costs necessary to provide the information.
Sending commercial communications and storing cookies
The Buyer agrees to the sending of information related to the Seller's goods, services or business to the Buyer's electronic address and further agrees to the sending of commercial communications by the Seller to the Buyer's electronic address.
The buyer agrees to the storage of cookies on his computer. In the event that the purchase on the website can be made and the seller's obligations arising from the purchase contract can be fulfilled without the storage of cookies on the buyer's computer, the buyer may withdraw his consent at any time.
Delivery
Messages are delivered to the buyer at the buyer's email address.
Alternative dispute resolution
The Buyer has the right to contact the Seller with a request for redress if he is not satisfied with the way in which the Seller has handled his complaint or if he believes that the Seller has violated his rights. The Buyer has the right to file a motion to initiate alternative (out-of-court) dispute resolution with an alternative dispute resolution entity if the Seller has responded negatively to the request pursuant to the previous sentence or has not responded to it within 30 days of its sending. This does not affect the Buyer's ability to go to court.
The Slovak Trade Inspection Authority, with its registered office at: Bajkalská 21/1A, 827 99 Bratislava 27, Company ID: 17331927, is responsible for the out-of-court resolution of consumer disputes arising from a purchase contract. It can be contacted for the above purpose at the address Slovak Trade Inspection Authority, Central Inspectorate, Department of International Relations and Alternative Dispute Resolution, Bajkalská 21/1A, 827 99 Bratislava 27, or electronically at ars@soi.sk or adr.@ soi.sk. Internet address: https://www.soi.sk/ . The online dispute resolution platform located at the Internet address http://ec.europa.eu/consumers/odr can be used to resolve disputes between the seller and the buyer arising from a purchase contract.
The European Consumer Centre Slovak Republic, with its registered office at Mlynské nivy 44/a, 827 15 Bratislava, internet address: https://www.europskyspotrebitel.sk/ is the contact point pursuant to Regulation (EU) No. 524/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumers and amending Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on online dispute resolution for consumers).
A list of alternative dispute resolution entities can be found on the website of the Ministry of Economy of the Slovak Republic: www.mhsr.sk.
Final provisions
If the relationship established by the purchase contract contains international (foreign) elements, the parties agree that the relationship is governed by Slovak law.
By choosing the law according to Art. 12.1 of the Terms and Conditions, the consumer is not deprived of the protection provided to him by the provisions of the legal order from which it is not possible to deviate and which would otherwise apply in the absence of the choice of law according to the provisions of Art. 6 paragraph 1 of Regulation (EC) No. 593/2008 of the European Parliament and of the Council of 17 June 2008 on the law applicable to contractual obligations.
If any provisions of the Terms and Conditions are or become invalid or ineffective, the invalid provisions shall be replaced by provisions whose meaning comes as close as possible to the invalid provisions. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.
The purchase contract, including the terms and conditions, is archived by the seller in electronic form and is not accessible.
In Žilina on June 1, 2025.